1. Remember that innovation requires no fixed rules or templates — only guiding principles. Creating a more innovative culture is an organic and creative act. 2. Wherever you can, whenever you can, always drive fear out of the workplace. Fear is “Public Enemy #1” of an innovative culture. 3. Have more fun. If you’re not […]
2009 is going to be an extraordinary year of change for Australian business. This is in line with my belief that we have experienced more change in the last 2 years than in the previous 20 years and that in the next 10 years we will experience the equivalent of 100 years of change. I […]
It’s time to rethink thinking. As we speed our way through the 21st century reeling at every new idea, concept, possible cure and new adventure we have to ask if our current model of thinking is serving us or hindering us. In the 1960’s through 1980’s we accepted that change would be generational and that […]
There is a common heart beat that underlies all recent technological and business advances and ignoring it and its implications will ultimately result in your retail death. The DNA behind Skype (computer telephony), youtube (on line video sharing), flickr (on line photo sharing), joost (on line television), Google (search engine) and most of the other […]
The definition of retail utopia has to be a long line of eager cashed up customers, happy and eager staff, high profitability, and paying low rent in a great location. But how do you achieve it? In our real world it may be difficult to reach this nirvana, but there may be another way and […]