Forgot the IPod, the future in innovative outreach retail (stores that come to you) may be RPods, (or retail pods). One of the quiet revolutions in retailing is the movement to take the retail experience out of the mall or shopping strip and move it to the customer, at a time and place that best […]
I had dinner the other night with a couple of retail consulting giants, one local, one international and the conversation took us to trying to find the most innovative retailer in Australia. The combined brain power of my dinner companions gave us an encyclopaedic knowledge of the retail scene around the world and we quickly […]
There is a common heart beat that underlies all recent technological and business advances and ignoring it and its implications will ultimately result in your retail death. The DNA behind Skype (computer telephony), youtube (on line video sharing), flickr (on line photo sharing), joost (on line television), Google (search engine) and most of the other […]
The definition of retail utopia has to be a long line of eager cashed up customers, happy and eager staff, high profitability, and paying low rent in a great location. But how do you achieve it? In our real world it may be difficult to reach this nirvana, but there may be another way and […]
Within 24 hours the face of retail as we know it, will change forever, and will continue to change every 24 hours thereafter and it has nothing to do with Wesfarmers, Coles or any other retailer or takeover bid. It has everything to do with you. Within 24 hours you will have had customers through […]