Download a copy of “The Forecast” an industry sector-by-sector guide to the strategies organisations will need now and in the future to gain a greater understanding of their customers’ needs during these tough times and to be in the best possible place for when the recovery comes.

Industries include: Leisure and Tourism, Public Sector, Automotive, Services, Telecoms, Utilities, Transport and Retail – a great insight into how these industries might evolve, and even though it’s UK centric, there are still great universal learning’s.

Click on the link below to download.

customer-strategy_forecast_2009